exceptional customer service during unexpected travel calamities with helpful shuttle availability

Staff were gracious and helpful!

We loved our stay here, especially the convenient shuttle service to the Paramount Fine Food Center. The hotel offered spacious rooms that comfortably accommodated our large family, including two little babies. The complimentary breakfast was a delightful start to our busy days.

My kids wished there were more activities for little ones during our stay.

We had a fantastic stay, especially enjoying the cozy lounge area and the beautiful garden space for the kids to play. The indoor pool was a hit with everyone, making it a perfect spot to relax and unwind after exploring. The only hiccup was that the shower pressure could’ve been a bit better, but it didn't ruin our fun! 😊

Would recommend for a quick stopover

Welcoming staff, clean room, and great amenities made my stay enjoyable, especially the complementary shuttle service to the airport that was a huge convenience for my early morning departure.

Absolutely impeccable.

It was just a good pick for spending a night in Mississauga with exceptional value. The staff was friendly, which helped after a long travel day. Heads up, be prepared for a hold on your credit card at check-in.

great access to parks and local dining options

During my stay, I was thrilled by how close the hotel was to Kelseys Original Roadhouse, which made dining a breeze, and I also enjoyed a refreshing stroll around Centennial Park Conservatory, just a short distance away, providing a lovely backdrop for my weekend explorations.

Convenient but Needs Cleanliness Improvements

Our stay lasted one night and, although the room size was comfortable, cleanliness was concerning. The staff seemed indifferent to our complaints. However, the shuttle service to the airport was efficient. Future guests should ensure the room is clean before settling in.

comfortable stay but some rooms need attention

The bed in the Deluxe Queen Room was incredibly comfortable, ensuring a restful night. The shuttle service to the airport exceeded expectations, particularly thanks to Ahmad's kindness and helpfulness during the ride.

The hotel exuded a warm ambiance with lovely decor, and the staff were exceptionally helpful, making it easy for us seniors to navigate the property.

More comfortable seating in common areas.

The hotel had a warm ambiance with lovely decor, making it easy for us seniors to navigate the property. The staff were exceptionally helpful, ensuring our stay was comfortable and pleasant throughout.

More comfortable seating in common areas.

My recent stay at the Doubletree was enjoyable. The warm cookie at check-in was a sweet touch! The room felt cozy, but I noticed some noise issues. A good experience, and I appreciated the friendly staff.

The wood-fired pizza was an absolute game changer—cooked to perfection with a crispy crust that made my taste buds dance! Plus, the friendly cleaning staff made me feel right at home, adding a personal touch to my stay. And let's not forget that cozy vibe in the room! I slept like a baby.

The pillows were so thin they felt like pancakes! A thicker option would do wonders. Also, parking shouldn't cost extra. come on, it's 2024!

The room was warm and cozy, perfect for a good night's sleep. I loved the friendly staff who made check-in easy and welcoming. Plus, the warm chocolate chip cookie upon arrival was a delightful touch!

Parking is not included.